Compliance

Compliance Associate

Remote   |   Full Time

Turn is a 100+ person, venture-backed, experienced team of entrepreneurs that are focused on driving unprecedented value in the ready workforce industry. Our B2B workforce acquisition platform is used by companies in 30+ industry verticals ranging from rideshare and delivery to health care and event staffing. We support employers that need to develop last mile labor quickly and consistently across the U.S.

 

About You

As a Compliance Associate at Turn, you will be working closely with our Compliance team and will be responsible for providing support across the many tasks at hand, including, but not limited to, being the first point of contact for customers and workers that come through our platform, resolving any issues that may arise during their background check process, or onboarding process, assisting the team with ad-hoc research projects and providing fantastic customer service overall.

You are an energetic team player who is eager to learn and grow with our company. You are proactive and a great communicator.

The ideal candidate will have previous compliance experience in a venture-backed or public labor marketplace such as Uber, Instacart, Amazon, DoorDash, Grubhub, etc. 

 

Your Responsibilities

  • Work closely with your team to learn our processes and be able to provide accurate information and customer service to the workers that come onto our platform.
  • Monitor the turnaround times of all background checks initiated on our platform to ensure we are meeting industry standards.
  • Be on top of the ticketing system, to ensure we are providing timely responses and follow ups.
  • Work with internal teams to assist with resolving discrepancies or to address any adverse action claims.
  • Be extremely detail oriented and observant of any errors or information that looks inaccurate.
  • Ad-hoc projects to be determined by your Manager.

Qualifications

  • At least 2 years’ work experience in an office setting; a legal, compliance or assurance services background a plus.
  • Strong English language skills, both written and spoken.
  • Excellent written and verbal communication skills.
  • High discretion and judgement skill is a must.
  • Excellent research skills is a must (Investigative research or paralegal, experience a plus).
  • Ability to work under deadlines is a must (experience in production environment a plus).
  • Bachelor’s degree or equivalent experience. 

Perks/Comp

  • Competitive salary
  • Major medical health insurance
  • Anniversary/end of year bonuses
  • Paid time off
  • 100% remote work (preferably in Mexico City as the company operates under the Central Time Zone (CST)
  • Excellent company culture and growth opportunities
     

Turn is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.


Level of English:
Fluent
 

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