Turn is a venture-backed, experienced team of entrepreneurs that are focused on driving unprecedented value in the ready workforce industry. Our B2B workforce acquisition platform is used by companies in 30+ industry verticals ranging from rideshare and delivery to health care and event staffing. We support employers that need to develop last mile labor quickly and consistently.
As a Compliance Associate at Turn, you will be working closely with our Compliance team and will be responsible for providing support across the many tasks at hand, including, but not limited to, being the first point of contact for customers and workers that come through our platform, resolving any issues that may arise during their background check process, or onboarding process, assisting the team with ad-hoc research projects and providing fantastic customer service overall.
You are an energetic team player who is eager to learn and grow with our company. You are proactive and a great communicator.
What You’ll Do:
Work closely with your team to learn our processes and be able to provide accurate information and customer service to the workers that come onto our platform.
Be on top of the ticketing system, to ensure we are providing timely responses and follow ups.
Monitor the turnaround times of all background checks initiated on our platform to ensure we are meeting industry standards.
Work with internal teams to assist with resolving discrepancies or to address any adverse action claims.
Understand, interpret, analyze and apply local and federal US regulations regarding fair employment and consumer reports.
Be extremely detail oriented and observant of any errors or information that looks inaccurate.
Ad-hoc projects to be determined by your Manager.
What You’ll Need:
At least 1-2 years of work experience in an office setting.
Strong English language skills, both written and spoken.
Excellent written and verbal communication skills.
High discretion and judgment skill is a must.
Excellent research skills is a must (Investigative research or paralegal, experience a plus).
Ability to work under deadlines is a must (experience in production environment a plus).
Bachelor’s degree or equivalent experience.
Paid time off
100% remote work
Excellent company culture and growth opportunities
Turn is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.